Anytime Fitness

I walked in for the first time to find out about the memberships and prices. There is no front desk so it’s quite overwhelming as a new customer to not know where you should go. A staff member was quick to come out of an office but her first question was do you have an appointment which made it seem like walk ins weren’t welcome.The staff member said it should be ok and got me to wait while she went back into the office. It was quite awkward as I wasn’t sure where to stand or sit. Then when she came back out she said fill this form out. I explained I only wanted to enquire about the memberships and prices.The staff member said I had to fill the form out and would then show me around the gym. I didn’t want to do that but she said it was so she could see my goals and so forth. Again, I explained I only want to enquire about the membership prices.The conversation went around in circles and I knew I wasn’t going to get the prices or have the membership options explained so I said I’ll leave it.This is not a great intro for people wanting to enquire before giving all of their personal details.I am now looking for another gym even though this was the closest to me.The welcome of walk ins and communication is not inviting and in my opinion needs to be improved.